Which term describes a conflict-resolution method where a neutral third party listens, reviews facts, and makes a decision to settle the conflict?

Which term describes a conflict-resolution method where a neutral third party listens, reviews facts, and makes a decision to settle the conflict?

• A. Negotiation
• B. Mediation
• C. Avoidance
• D. Arbitration

Answer: (D)

Arbitration fits this description because a neutral arbitrator listens to both sides, reviews the facts, and issues a decision to settle the dispute. The key point is that the arbitrator’s decision, called an award, is typically binding on the parties, much like a court judgment, though the process is usually less formal and faster. This differs from mediation, where a mediator helps the parties communicate and work toward a voluntary agreement but does not impose a ruling. Negotiation involves the parties directly bargaining with no third party to decide the outcome, and avoidance means skipping the issue rather than resolving it. arbitration is commonly used in contracts and workplace disputes to provide a conclusive and enforceable resolution.

Arbitration fits this description because a neutral arbitrator listens to both sides, reviews the facts, and issues a decision to settle the dispute. The key point is that the arbitrator’s decision, called an award, is typically binding on the parties, much like a court judgment, though the process is usually less formal and faster. This differs from mediation, where a mediator helps the parties communicate and work toward a voluntary agreement but does not impose a ruling. Negotiation involves the parties directly bargaining with no third party to decide the outcome, and avoidance means skipping the issue rather than resolving it. arbitration is commonly used in contracts and workplace disputes to provide a conclusive and enforceable resolution.