Which term refers to keeping the establishment on track to achieve goals through setting performance standards and determining whether they are attained?

Which term refers to keeping the establishment on track to achieve goals through setting performance standards and determining whether they are attained?

• A. Evaluating
• B. Controlling
• C. Supervising
• D. Coordinating

Answer: (B)

Controlling is a management function that involves setting performance standards, measuring actual performance, comparing results to those standards, and taking corrective action to keep activities on track toward goals. This process ensures the organization steadily moves toward its objectives by monitoring progress and making adjustments as needed. The other terms are related activities but don’t capture the full cycle described: evaluating is about judging results, supervising is guiding workers, and coordinating is aligning activities across parts of the organization.

Controlling is a management function that involves setting performance standards, measuring actual performance, comparing results to those standards, and taking corrective action to keep activities on track toward goals. This process ensures the organization steadily moves toward its objectives by monitoring progress and making adjustments as needed. The other terms are related activities but don’t capture the full cycle described: evaluating is about judging results, supervising is guiding workers, and coordinating is aligning activities across parts of the organization.